Shipping

BLACK FRIDAY SHIPPING INFO
While we endeavour to process all orders as quickly as possible, please note that shipping times will be longer during this busy Black Friday period. You may expect a delay of 5-10 business days during this time. Your patience and understanding mean the world to us as we handle the increased volume.

During non-sale times we will aim to send your purchases out within 1-2 working days, providing payment has been received. 

If you need something urgently please contact us at hello@cloudninejewels.co.n and we'll see what we can do for you.

 

NEW ZEALAND
FREE delivery within New Zealand on orders over NZD$170.
Orders under $170 a flat rate of $6 shipping applies.

All New Zealand orders are sent via courier and are tracked. You will receive an email with tracking details once your order has been dispatched. Estimated delivery time 1-2 working days once sent. Allow and extra 1-2 working days for rural delivery.

 

AUSTRALIA

FREE delivery within Australia on orders over AUD$200.
Orders under $200 a flat rate of $10 shipping applies.

DHL Express 3-7 working days

Please note that import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer’s responsibility. We do not ship to PO Boxes so please provide a physical address during checkout.

 

USA

FREE delivery within USA on orders over USD$200.
Orders under $200 a flat rate of $10 shipping applies.

DHL Express 3-7 working days

Please note that import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer’s responsibility. We do not ship to PO Boxes so please provide a physical address during checkout.

 

REST OF WORLD

$40NZD - DHL Express 3-7 working days

Please note that Import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer’s responsibility. We do not ship to PO Boxes so please provide a physical address during checkout.